Copy, personalise, send

WhatsApp Business Templates

Short, polite templates for common customer conversations. Replace the brackets, check the details and send only when the customer has agreed to communicate with you.

Payment reminder

Friendly due-date reminder

Hi [Name], a quick reminder that invoice [number] for ₹[amount] is due on [date]. Please let me know if you need the invoice or payment details again. Thank you.

Order update

Order confirmation

Hi [Name], your order [number] is confirmed. We will dispatch it by [date]. Total: ₹[amount]. We’ll share the tracking details as soon as it ships.

Quotation follow-up

Quote follow-up

Hi [Name], I’m following up on quotation [number] shared on [date]. Happy to answer questions or adjust the scope. The quote is valid until [date].

Support

Request the missing detail

Hi [Name], to help with [request], please share [specific detail]. We’ll review it and reply by [time/date]. Thank you.

Use templates responsibly

Personalise the message, avoid sensitive information, respect consent and do not send bulk messages to people who have not asked to hear from you. Need a direct chat link? Use the WhatsApp Link Maker.